Return & Exchange

We deliver high-quality, trendy products. If your item is damaged or not as expected, you can return or exchange it within 30 days of delivery (starting from the delivery date). We process refunds within 2 business days after receiving your return.

  • Countries: We ship only within the United States

  • Returns & Exchanges: Accepted for defective products. Non‑defective products are not eligible for return or exchange.

  • Condition: Items must be New.

  • Return Window: 30 days from delivery.

  • Return Method: Returns can only be sent by Mail — in‑store or drop‑off returns are not available.

  • Return Label: Customer pays return shipping.

  • Restocking Fee: None

  • Refund Time: Processed within 2 business days after receiving the return.

  • Order Cancellation Policy: Read here

  • Business Days: Monday to Friday (excluding public holidays).

Report Any Issues

If there is any dissimilarity, defect, or damage that may have occurred during shipment, please let us know within 3 working days. We will resolve the issue as soon as possible.

Damage While Shipping

If any kind of damage happens during shipment, email us immediately. Attach images of the damaged area within 24 hours of delivery.

Delay in Arrival

If your order does not arrive within 29 working days from the time of order confirmation, customer confirmation, and payment confirmation, a refund policy applies.

For Wrong Size

Contact our customer service team for a size change within 3 days of delivery. Please email us a few images of the jacket if the size is not the same as your order. We will arrange an exchange as soon as possible.